Job Description:

Requirements:

• 8 years of experience in user research, service design and/or UX design (or related fields) during which time candidate had demonstrated experience independently planning, recruiting for, conducting, and synthesizing user research sessions and/or service design efforts.
• Deep understanding of service design principles, practices, and methods
• Understanding of user research principles and benefits
• Understanding of product development methodology, frameworks, and principles 
• Some skill in UX software including Figma
• Data and evidence-driven decision making
• Some knowledge of modern technology, including cloud technology, architecture, agile delivery methods and software practices
• Ability to guide design decisions in complex service areas, helping stakeholder see opportunities and leading process change and plotting a path forward
• Ability to understand technical complexity and risks, run collaborative design activities, influence senior leaders and others.
• Ability to help services build and deliver on transformation vision 
• Ability to manage risk, and explain the trade-off between complex risk factors to find simple ways forward 

                   “Interested candidates currently in US can apply for this role”