Job for UX Designer-Brooklyn, NY (Hybrid)

2 Open Positions | Logo Urgent

Brooklyn, NY
Estimated Best in Market
Long Term
Posted on: 10/27/2022
Job Description:

Title: UX Designer

Client: NYC Agency

Duration:  13 Months

Location:  Brooklyn, NY (Hybrid)

Work hours: 35 hours/week

Work Location - 2 Metrotech Center, Brooklyn, NY 11201 (at least 3 days a week)

Responsibilities:

  • Own user research and service design research for a problem space
  • Prepare and/or coordinate all documentation, plans, consent forms, recruitment and other preparation activities needed to successfully conduct user research and service design research
  • Conduct 1:1 and group user research sessions, including leading interviews, note taking, and other activities related to user research sessions, following all City-required standards and policies
  • Create synthesis documents, reports, and design artefacts such as service blueprints, user journey maps, etc. as needed to adequately portray and communicate the learnings from user research.

Requirements:

  • At least 8 years of experience in user research, service design and/or UX design (or related fields) during which time candidate had demonstrated experience independently planning, recruiting for, conducting, and synthesizing user research sessions and/or service design efforts
  • Deep understanding of service design principles, practices, and methods
  • Understanding of user research principles and benefits
  • Understanding of product development methodology, frameworks, and principles
  • Some skill in UX software including Figma
  • Data and evidence-driven decision making
  • Some knowledge of modern technology, including cloud technology, architecture, agile delivery methods and software practices
  • Ability to guide design decisions in complex service areas, helping stakeholder see opportunities and leading process change and plotting a path forward
  • Ability to understand technical complexity and risks, run collaborative design activities, influence senior leaders and others.
  • Ability to help services build and deliver on transformation vision

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